What should I do if my package was shipped to the wrong address?

If a package went to the wrong address, act fast and contact support with your order or job number so the team can help right away. What happens next depends on how the error occurred.

• Reach out immediately, since a package still in transit is easier to redirect.
• If an incorrect address was supplied at checkout, the team will help with next steps, though re-shipping costs may apply.
• Double-checking your shipping address before ordering is the best way to avoid this.
• Options and turnaround can vary by product and may change over time.

Confirm the latest details on the product page or with support, and the team will work with you on getting the order to the right place.