Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if I'm having trouble viewing my proof?
Answer
Trouble viewing a proof is usually a browser or device issue, not a problem with the proof itself. A few steps clear it up quickly.
- Phones can struggle with proofs because of browser limitations, so try a desktop or laptop first.
- Refresh the page or try a different browser if it still will not load.
- If errors continue, contact 4OVER4 support.
Support can email you a screenshot of your proof if you cannot get it to display, so you can still review it and move forward.
Once you have the screenshot, reply to support with your approval or the changes you want.
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