Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What do I do if I accidentally locked my proof and can't view it?
Answer
If you accidentally locked your proof or otherwise cannot view it online, it can be reopened for you. This is a quick support fix rather than something you need to troubleshoot yourself.
- Contact customer support and let them know you cannot access your proof.
- Share your order number so they can find the right proof.
The team can unlock your proof so you are able to view and review it again.
Once the proof is back, approve it, or reject it with notes if changes are needed. A proof never expires, and the order waits for your approval, so nothing moves forward in the meantime.
Ready to order?
Get your standard business cards printed at 4OVER4
