Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
How do I request changes to my paper type or coating after I've received proof comments?
Answer
If you want to switch your paper type or coating after reviewing proof comments, contact 4OVER4 support and tell them the new specification you would like. As long as the job has not gone to press, the team can update your order before production begins.
- Reach out to support and name the exact stock or coating you want instead of the current one.
- The team updates the order specification and confirms the change back to you.
- A new proof may be issued if the change affects how your design looks or trims.
- Act promptly, since changes are easiest before the order enters production.
Pricing can shift when you change materials or finishes, so ask support to confirm any difference before the updated order is released.
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