Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What happens if a mistake is made on my printed order?
Answer
When the mistake is on the production side, the order is reprinted and reshipped at no additional cost to you.
- 4OVER4 covers both the reprint and the shipping when the error is ours.
- You are not charged again for the corrected run.
- Once the reprint ships, tracking information is sent to your email.
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