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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM
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Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

Can I fix a mistake like reversed width and length dimensions on my order?

Answer

Yes. Dimension mix-ups can be corrected if you act early.

  • Contact support with your order number as soon as you notice it
  • Give them the correct width and length
  • The team can adjust the files or specifications if production has not started
  • The sooner you notify them, the better the chance to fix it before print

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