Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if I get a 'page has timed out' error when trying to add my payment method?
Answer
A timeout while adding your payment method usually clears on a fresh attempt, and there is a workaround if it keeps happening.
- Go back to the beginning of checkout and try again.
- If the error persists, choose Upload Files Later to finish checkout first.
- Upload or email your files afterward to complete the order.
Completing checkout first ensures the order is captured, and your artwork can follow separately.
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