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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM
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Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What should I do if I get a payment error with an invalid card code?

Answer

A card code validation error, such as "cardCode is invalid according to its datatype," is a technical hiccup that support can push through manually.

  • Contact support with the last digits of the card.
  • Ask them to process the payment on their end.
  • They can retry the charge manually to move your order into production.

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