Can I change my paper type or other specs after submitting an order? Yes. As long as your job has not printed yet, 4OVER4 can usually update the paper type, weight, or finish on a submitted order. Contact supp… Read answer What happens if I need to add or change finishing options like folding after I've placed an order? You can add or change finishing such as folding after you place an order, but it counts as a spec change and usually affects both price and … Read answer Can I change the paper stock or finish on a reorder? Yes. A reorder is a good time to switch your paper stock or finish, since you are placing the job fresh. A common change is moving from doub… Read answer Can I modify the position of die cuts on a reorder of a product I previously purchased? Yes, you can shift die cut positioning on a reorder, though larger changes may call for a new custom die. Use the comments section when plac… Read answer What is the minimum order quantity for plastic credit card printing? The minimum order quantity for plastic credit card printing is 250 units. Plan your run at 250 cards or more to meet the minimum Cards are p… Read answer Can I correct my order specifications, such as changing from 1-sided to 2-sided printing? Yes, you can correct printing specs such as moving from one-sided to two-sided before the job prints. Contact 4OVER4 support with your order… Read answer Can I modify my order to remove some items? Yes, you can adjust an order to remove items, as long as it has not entered production. Contact 4OVER4 support with your order details Speci… Read answer How do I change the turnaround time when reprinting an order? When you place a reprint, you can pick a different turnaround during checkout before you approve the order. Select your turnaround at checko… Read answer What should I do if I need to change the specifications of my order before it goes to production? If you need to change specs before your order goes to production, contact 4OVER4 support right away with your order number and the exact cha… Read answer How do I place a reprint order with changes to only one side of a two-sided product? When only one side changes, such as keeping a lenticular front but updating the back, place a new order for the quantity you need. Have file… Read answer What happens if I request my order to be held or cancelled before printing? If you need to hold or cancel an order, contact 4OVER4 support as soon as possible. Before production: the job can usually be paused or canc… Read answer Can I cancel my order if I find a typo before it goes to print? If you catch a typo before your order goes into production, contact support immediately. Depending on timing, the original order may be canc… Read answer How do I update my order if I forgot to add an option like rounded corners before it goes to print? If you forgot an option like rounded corners, contact 4OVER4 support immediately with your order details. The team reviews your request and … Read answer Can I change the size or product type of my order after placing it? Yes, you can change the size or product type after placing an order. Contact support with your request and the new size or product you want … Read answer Can I remove or change special effect options like Spot UV from my order? Yes, special effect options such as Spot UV can be removed or changed before your order goes into production. These finishes are part of you… Read answer Can I make changes to my order after it's been printed? Once an order has entered production and printing has begun, changes cannot be made. The product is being physically produced at that point,… Read answer Can I change the size or specifications of my order after placing it? Yes, you can request changes to your size, specifications, or turnaround by contacting customer support. Provide the new details and an agen… Read answer Can I modify a reorder if I want to change quantities or paper type? Yes, a reorder does not have to match your original job. You can adjust the details during the reprint process from your account. Log into y… Read answer What happens if my order is canceled? If your order is canceled, you can reach out to customer support to understand why and then place a new order when you are ready. The main t… Read answer Can I reorder the exact same product without making changes? Yes, you can reorder a previous product exactly as it was, with no changes to the item, quantity, or specifications. Your artwork stays on f… Read answer Can I change or cancel my order after I've submitted it? Yes, you may be able to edit or cancel your order after submitting it, as long as production has not started. Contact the support team with … Read answer How do I place a large quantity order or request quantity changes? For large quantity orders or quantity changes, note the exact amount you need so the team can quote it accurately. The order comments sectio… Read answer Can I request changes to my order, like changing the product type or size? Yes. You can request order changes such as product type, dimensions, or folding by contacting support before the job goes to print. The more… Read answer How can I reorder a previous order or copy a past order to make changes? Yes, you can reorder or copy a past order rather than rebuilding it. The key piece you need is your previous job ID, which lets the team pul… Read answer
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