Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Can I change or cancel my order after I've submitted it?
Answer
Yes, you may be able to edit or cancel your order after submitting it, as long as production has not started. Contact the support team with your order details and what you want to do.
- For edits, send updated files or the revised specifications.
- For a cancellation, request it before the job reaches the press for the best chance of a full refund.
- If the job has not started printing, the team can often accommodate the request.
The earlier you reach out, the more flexibility there is to change or cancel before printing begins.
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