Sofia Ramirez Design & Templates Editor at 4OVER4.COM
Sofia is our design and templates voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if I don't receive the email verification link?
Answer
The verification link is a clickable button or link in the body of the confirmation email you receive after signing up. If you cannot find it, it is usually a delivery or filtering issue rather than a problem with your account. Your account stays locked until the email is verified, so resolve it before you order.
- Look in the email body: open the confirmation email and look for the button or link inside the message.
- Check filtered folders: look in spam, junk and promotions, where automated verification emails often land.
- Confirm your address: make sure you typed the correct email at sign up, since a small typo sends the link to the wrong inbox.
- Wait and refresh: delivery can lag a few minutes during busy periods.
- Add the sender: add the sender to your contacts so future messages reach your inbox.
- Ask support: if it still has not arrived, contact 4OVER4 support to resend the email or complete verification.
Do not create a second account to get around it; ask support to resend the link instead, since a phone number already on the first account can block a new one.
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