Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if I don't receive the file upload instructions email for my order?
Answer
Missing the upload instructions email does not hold up your job. You have a couple of ways to get your artwork to us.
- Sign in to your account and use the Upload button on the order to add files directly.
- Or email the files to our support team with your order number in the subject line.
- If a designer is handling your artwork, they can email the files to us on your behalf.
Check your spam or promotions folder as well, since the instructions email sometimes lands there.
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