Question
What should I do if I need to upload an updated file after proofs have been posted?
Answer
If you need to send a new file after proofs are already posted, reject the proof online first, then upload your corrected file so the update is tied to your order.
- Reject the posted proof in your account to reopen the file upload step.
- Upload your corrected artwork in place of the old version.
- Contact 4OVER4 support with your job reference so the team can confirm the updated file was received and processed, and catch the job before it prints if needed.
Options and turnaround can vary by product and may change, so please confirm the latest details on the product page or with 4OVER4 support.
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