Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

How long does it take to receive new proofs after I upload corrected files?

Answer

After you upload corrected files, a new online proof is typically prepared within about one business day. The exact timing can shift with order volume and the proof type you selected.

  • You will be notified by email when the new proof is ready to review online.
  • During business hours a proof after a fresh upload can post quickly, sometimes in around 20 minutes, while busier periods or a more detailed proof type can run 6 to 24 business hours.
  • Only the most recent file uploaded is reviewed, and each file shows the date and time it was received, so you can confirm the latest version is in place.
  • Find the updated proof in the online proofs section of your account, then approve it or reject it just like the first one, leaving comments for any corrections.
  • For an update on a specific job, contact 4OVER4 support with your order reference to confirm your new files were received and are in queue.

Options and turnaround can vary by product and may change, so please confirm the latest details on the product page or with 4OVER4 support.

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