How do I upload new files after rejecting a proof?

To replace files after a proof has been posted, you have to reject the proof first, which reopens the upload step for that order. There is no need to cancel or start a new order.

• Log into your account at 4OVER4.com and open the order.
• Reject the proof to unlock the file upload page, and add comments so the team understands what needs to change.
• Upload your new artwork in place of the old version. The most recent upload automatically becomes the active file, so you do not need to delete earlier versions.
• If the upload option does not appear right away, refresh the order from your account dashboard; if the system still will not let you proceed, contact support and they can handle the resubmission.
• The order stays on hold while the technical team reviews the new file, then a new online proof is generated automatically for your approval.

Review that fresh proof carefully and approve it when it looks right, since your job waits on that approval before printing.