Question
What do I do if I need to upload revised artwork after my order has been pulled from production?
Answer
If your order was pulled from production, you can upload the corrected artwork right back onto the order in your account. Once the new files are approved, support sends the job back into the queue.
- Log in and open the affected order
- Upload the revised files
- Review and approve the new proof
- Contact support to confirm the update
- Support manually returns the order to production
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