Question
What should I do if my printed order has a color that doesn't match my artwork?
Answer
If the printed color came out off, contact support with your order details, and there are a few things on your side that keep it from happening next time. The color you see on screen is not always what a press can reproduce.
- Reach support with your order number, a clear description of the color discrepancy, and photos comparing the printed result to your original file, that side-by-side is what lets the team judge the fix
- The team reviews the case and decides the resolution, which may be a reprint
- Use correct Pantone or CMYK values in the file before uploading
- Remember not all Pantone colors are achievable in CMYK printing
- 4OVER4 may offer a discount to reprint with corrected artwork
- Note that raster graphics cannot be adjusted on their end
Ready to order?
Get your standard business cards printed at 4OVER4