Question
What should I do if the color of my printed product doesn't match my brand colors?
Answer
If a print does not match your brand colors, send the team your job ID and photos so they can review it and determine next steps.
- Contact support with your job ID.
- Include photos of what you received.
- Describe the color issue and how it differs from your brand colors.
- Supplying CMYK files with a Pantone reference on future orders improves color accuracy.
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