Question
What should I do if my design disappears from my cart or saved projects?
Answer
A missing design is usually recoverable. Reach out to support with your account email and they can look on their end to find the file or figure out what happened.
- Contact support and include the email address on your account.
- They can check your account to locate the design or saved project.
- Mention what you were working on and roughly when, which speeds up the search.
- To avoid losing work in progress, use the save option rather than leaving items only in the cart.
Ready to order?
Get your standard business cards printed at 4OVER4
