Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Can I migrate past printed projects from one account to a new account?
Answer
Moving old jobs into a brand-new account is not a standard self-serve feature, since a new account is generally meant for new projects going forward. That said, support can look at your specific case and see what is possible.
- Contact our customer service team and explain why you want the past projects moved.
- Share the old account details and the order numbers or project names involved.
- Support reviews the situation and explains the available options.
- If a full migration is not possible, they can often reprint past jobs from their specifications.
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