Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
How long does a refund take after my order is cancelled?
After an order is cancelled and the refund is approved, the money is generally returned to your original payment method within about 2 to 7 business days on a credit card, or 5 to 10 business days on a debit card. The exact timing can vary with your bank's processing schedule.
- The refund is released once the cancellation is confirmed.
- It then posts back to your card or account, on that same timeline.
- Bank holidays and weekends can add a little time to when it appears.
If that window passes and the refund still has not shown up, contact customer support right away with your order number so the team can look into it.
The timing depends mostly on your bank or card issuer. A credit card refund lowers your outstanding balance, and your bank can also trace a late refund with the transaction reference from your receipt.
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