Question
Can I reject an order and get a refund or credit instead?
Answer
Yes. If you decide not to move forward with an order, you can reject it and receive a full refund.
- Contact customer support and let them know you want to cancel or reject the order.
- Once the request is processed, a full refund is issued.
- Reaching out before the order enters production gives the smoothest cancellation.
Have your order number ready so support can locate the order and process the refund without delay.
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