Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Who approves the digital proof for my order?
Answer
You, the customer, approve the digital proof, in your account or by calling the office to authorize production. If a reseller placed the order, the reseller approves for the client or forwards the proof.
- The digital proof is delivered to you for review.
- You approve the proof in your account or by calling the office.
- A reseller approves for the client or forwards the proof to them.
- Approval must happen before production begins.
A secondary contact on the account gets all order emails, including the proof.
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