Question
What should I do if I need to update or replace artwork after submitting a proof?
Answer
You can swap in new artwork after a proof has been created, as long as you have not yet approved it for production. The process mirrors a normal correction.
- Reject the existing proof so it is no longer pending approval.
- Upload the new or replacement files to your order.
- Notify the support team that new artwork has been uploaded.
- A new proof is built from the updated files and posted for review.
Reviewing each new proof carefully keeps your final print matching the artwork you intend.
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