Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
How do I get proof files for my print order to submit to my compliance department?
Answer
Proofs are reviewed inside your account rather than downloaded, so if your compliance team needs a copy on file, request it directly from customer support instead of trying to save it yourself.
- Proofs cannot be downloaded straight from the account view.
- Email customer support and name the exact order you need proofs for.
- Include your order number so the correct proof is located quickly.
Support will send the PDF proof file over so you can forward it to your compliance department.
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