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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

Can I stop my order from going to production if I haven't approved the proof yet?

Answer

You can view your proofs at any time, and as long as the order has not yet printed there is usually room to make changes. If the job is already in production, speed matters.

  • Open the order to view proofs whenever you like.
  • If you still need changes, reject the proof rather than approving it.
  • If the order is already in production, contact support as soon as possible to try to pull it or hold it.

Support can help stop production and assist with modifications when the job has not reached the press, so reach out right away if you are unsure of its status.

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