Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Can I get a proof of my order if I didn't save one?
Answer
If you did not save your proof, whether you can still get a copy depends on how the order was placed. Straight-to-production jobs may not have a stored proof, but support can check what is on file.
- Contact 4OVER4 customer support with your order number and details.
- They will look up whether a proof was generated and saved for that order.
- For orders set to straight-to-production, a proof may not be available after printing.
Going forward, take a screenshot of the proof or ask support for a PDF copy during the approval step, before the job goes to print, so you always have a record of exactly what was approved.
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