Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Can I get a proof or template before my order is printed?
Answer
Proofs and templates are handled a little differently. A free online proof previews your specific artwork, while a template gives you a correctly sized starting layout for certain products such as banner stands.
- Templates: available for certain products like banner stands. Contact support with your product type and the design program you are using, and the team can point you to the right template.
- Proofs: request a free online proof so you can review your design before it prints.
- Reviewing a past order: if a previous job had an issue, email support with your order number and photos of what you received so it can be reviewed.
Options and turnaround can vary by product, so confirm the current details on the product page or with support.
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