Question
What should I do if I receive someone else's order instead of mine?
Answer
If the package you receive contains someone else's order instead of yours, contact 4OVER4 support within ten days of delivery.
- Describe the mix-up: what you expected versus what arrived.
- Send clear photos: including any shipping label on the wrong package.
- Confirm your details: your order number and correct shipping address.
The team will review your complaint and reach out to get your correct order to you.
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