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Emma Davis, 4OVER4 print production voice (illustration)
Emma Davis Print Production Specialist at 4OVER4.COM

Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What should I do if I'm concerned about color accuracy in my order?

Answer

Color can look different between a screen and a printed piece, so if the delivered colors are not what you approved, send us the details and we will review your file, proof, and printed result side by side.

  • Email support with your order number and a description of the color concern.
  • Attach photographs of the received materials, shot in neutral daylight rather than under colored indoor lighting.
  • Describe the difference between what you expected and what arrived (too dark, too warm, a specific shade off).

A representative reviews your case and discusses your options, which may include a reprint if the printed result does not match the approved proof.

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Published .

FSC Certified Printer #C013635
G7 Certified Color Accuracy
25+ Years Since 1999
150,000+ Businesses Served