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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What should I do if my order details change after I've already paid?

Answer

If your specifications change after payment, for example switching from one-sided to two-sided printing, the order is updated and repriced. You are always told the new amount before anything is finalized.

  • The order is updated to reflect the new specifications and the price is recalculated.
  • If the price goes up, any pre-authorized payment is cancelled and those funds are returned.
  • You are notified of the new amount before the adjusted order proceeds.
  • You can then choose your preferred payment method to complete the updated order.

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FSC Certified Printer #C013635
G7 Certified Color Accuracy
25+ Years Since 1999
150,000+ Businesses Served