How long do I have to cancel my order?

There is no fixed time window. Until your order is approved or finalized for production, you can cancel it at any time; the cutoff is the moment the job enters production.

• Cancel it yourself: go to your recent orders page and use the Actions drop-down on the far right of the order to cancel.
• What you can change: shipping and billing info, or cancel the order entirely.
• Easiest timing: before you approve proofs and before the job enters production.
• No option showing: the job may already be moving toward print, so contact support quickly with your order number.
• Only a correction: ask support whether the order can be modified instead of cancelled.
• After production starts: changes and cancellations are no longer possible.

Review your order and proofs promptly after placing it, and check the terms for your order.