Jordan Kim
Jordan Kim Sustainability & Industry Editor at 4OVER4.COM
Question

Can I cancel part of an order while keeping the rest?

Answer

Yes. In a multi-part order you can cancel individual jobs or designs while keeping the others in place. Each job is handled on its own footing.

  • Contact support with your order reference and name the exact job or jobs to cancel.
  • The remaining items in the order continue as normal.
  • Whether a specific job can be cancelled depends on how far it has moved in production.
  • Reach out as soon as possible to keep the option open.

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