Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

Why does my double-sided postcard preview show only 1 page when I upload both files?

Answer

A double-sided postcard preview sometimes shows only one page at first. That is expected and does not mean a file is missing.

Finish checkout and request the free online proofs
A file representative reviews both files and uploads digital proofs to your account
The proofs show both sides so you can confirm the layout
If a proof is wrong, reject it and re-upload the correct file

Waiting for the digital proofs is the reliable way to verify both sides before the job prints.

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