How do I access and design both sides of a two-sided postcard?

A two-sided postcard should give you access to both the front and back in the design tool. If a page will not open, it is almost always a browser caching issue rather than a problem with the design.

• Refresh the browser, then try opening 'Front Side Page 1' or the back page again.
• Clear your cache (or try a private/incognito window) if the refresh does not help.
• Use the on-screen navigation links to switch between the front and back pages.
• Try a different browser if the pages still will not load.

If the problem continues after those steps, contact customer support with the exact page that fails and what you see so they can help.