Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What happens if I cancel an order where I used PayPal for payment?
Answer
When you originally place an order and choose PayPal, the amount is preauthorized, which means the funds are held rather than fully charged right away.
- At order time, PayPal places a hold (preauthorization) on the order amount
- If you cancel, that hold is released instead of being processed as a completed charge
- It can take a few days for PayPal or your bank to release the held funds back to you
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