Question
What should I do if 4OVER4 notifies me about a file format problem with my order?
Answer
A file-format notification means the artwork needs adjusting before it can print, and it is quickly resolved by uploading a corrected file through your account.
- Log into your online account and use the Upload link next to your order number.
- Submit corrected files that meet production standards.
- Support can adjust and reformat your file so it is ready for print.
- Contact support if you want guidance on the specific file requirements for your product.
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