Can I make changes to my order after uploading files?

Yes, changes are possible after you upload, though how smoothly they go depends on where your order sits in the process. Reaching out early gives the team the most room to help.

• To revise a design, reject the online proof instead of approving it, describe the changes in the comments section so the technician knows exactly what to fix, then upload the corrected file to the same order.
• To remove items or request a fresh proof, contact support with your order number.
• The team reviews your files and comments, then reissues a new proof for you to check when artwork is involved, and production is paused if needed while the changed proof awaits your approval.
• The newest file you upload is the one used, so flagging the change to support keeps the correct version front and center during review.
• Changes made after production has started can affect the timeline, so send them as soon as you can.