Question
When I approve my proof and update my billing address, why do I get a hold placed on my order?
Answer
A hold is often placed automatically for security or verification after you approve a proof or change billing information. It is a routine safeguard, and support can clear it once any needed verification is done.
- The hold is triggered automatically by security or verification checks.
- It commonly follows proof approval or a billing change.
- Contact 4OVER4 customer support by email or phone to review the hold.
- A representative removes it once verification is complete, and you can finalize the order.
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