Can I update my billing address after placing an order?

Yes, the billing address on an existing order can be corrected after checkout, even after the order has been approved. Reach out to customer service with the right information and they will update the order and issue a new invoice showing the corrected details.

• Provide your order number and the correct billing address.
• The team updates the order record with the new address.
• A new invoice is issued reflecting the corrected billing information, and you receive a notification email confirming the change.
• The change affects billing details only. Your shipping address, pricing, and production and shipping timelines are unchanged.
• You can also try it yourself: sign in, open the order, scroll to the billing information section, and use the update button at the bottom. If the order has progressed and the field is locked, contact support instead.