Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
How do I request a corrected invoice showing a credit or adjustment to my order?
Answer
If a credit or adjustment was applied to your order, you can get a corrected invoice that reflects it. Contact support with your order details and the estimates department will generate and send an updated invoice showing the new total.
- Send your order number and note the credit or adjustment involved.
- The estimates department prepares the corrected invoice.
- The updated invoice reflects any credits or adjustments on your account.
- It is emailed to you for your records and payment.
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