Why does the system say my email or phone number is already taken when I try to create a new account?

An "already taken" message usually means an account already exists under that email or phone number. Logging in is often faster than creating a new one.

• You may already have a 4OVER4 account.
• Try logging in with your email address instead of creating a new account.
• If you are unsure, contact support with your email or phone number.
• Support checks whether an existing account is associated with it.

If it turns out the account is yours, support can also help reset the password so you can get back in.