Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What do I need to show to pick up a package from UPS?

Answer

To collect a package from UPS, the person picking it up must present a valid photo ID whose name matches the name on the package. If the names do not match, the package cannot be released to that person.

  • Valid ID required: a current, government-issued photo ID.
  • Name must match: the ID name has to match the name on the package.
  • Mismatch: someone whose ID matches the name on the package needs to do the pickup.

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