Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

How can I receive an update on my order status?

Answer

In your account, you have a "Notifications" area where you can control the types of updates you wish to receive by email, by SMS, or both.

  • By default, when you create an account, all notifications for status updates are enabled to be sent via email.
  • Updates go to the email address tied to your 4OVER4 account, so to route them to a particular inbox, set that address as the primary contact on your account.
  • You can select notifications such as Waiting for Files, Problem With Your Files, Online Proofs Available, Your Order is Printing, Your Order is Cutting, Your Order is Binding and Messengered.
  • A final notification tells you the order is either ready for pickup or has shipped out to your location.
  • You can also log in at any time to view live printing and shipping status for each order.
Print More, Pay Less Per Piece Volume pricing is automatic. Pick a higher quantity and the price per piece drops, no code needed. See Bulk Pricing →
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