Emma Davis
Emma Davis Print Production Specialist at 4OVER4.COM
Question

How can I receive an update on my order status?

Answer

In your account, you have a "Notifications" area where you can control the types of updates you wish to receive by email, by SMS, or both.

  • By default, when you create an account, all notifications for status updates are enabled to be sent via email.
  • Updates go to the email address tied to your 4OVER4 account, so to route them to a particular inbox, set that address as the primary contact on your account.
  • You will receive email notifications when your order prints, is cut, and is packaged.
  • A final notification tells you the order is either ready for pickup or has shipped out to your location.
  • You can also log in at any time to view live printing and shipping status for each order.
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