Question
What should I do if my printed items have poor resolution or blurriness?
Answer
Blurry or low-resolution prints are worth reporting, since the team can check whether a file or printing error caused it and reprint if the issue is confirmed.
- Contact support with details and photos of the quality issue.
- The complaints department checks for a file conversion error or other printing problem.
- If a production issue is confirmed, a reprint can be arranged.
- Supplying high-resolution artwork at 300 DPI helps prevent blurriness on future orders.
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