Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

What should I do if my printed order arrives with quality issues like bleeding, poor cutting, or misprints?

Answer

If your order arrives with issues like ink bleeding, poor cutting, or misprints, email the quality complaints team with the details so they can review your case. Send it to the address listed on your order confirmation and a representative will follow up with a resolution.

  • Include your order number so the job is easy to locate.
  • Describe each problem specifically, for example bleeding along one edge or cuts landing off the trim line.
  • Attach photos that clearly show the defects on the printed pieces.
  • Send everything in one email so the review can start without back-and-forth.

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