Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if my printed order arrives with quality defects like stains or broken lines?
Answer
If your order arrives with quality defects such as stains, broken color, or printing imperfections, contact 4OVER4 customer support right away and include photos of the problem. When the issue is confirmed as a production error, it typically qualifies for a reprint at no charge.
- Photograph the stained or broken areas up close, plus one wider shot of the piece.
- Provide your order number so the job can be matched to the complaint.
- Note how many pieces are affected out of the total quantity.
- Report it promptly so the reprint can be scheduled without losing time.
Ready to order?
Get your standard postcards printed at 4OVER4
