What if my printed order arrives with damage or defects?

If your order shows up with defects such as smudges, creases, print errors, or shipping damage, contact 4OVER4 customer support right away with photos or a description of the problem. Depending on how serious the issue is and how tight your timeline is, the team can offer either a reprint of the affected items at no additional charge or a refund.

• Reach out as soon as you notice the defect rather than waiting.
• Send clear photos of the damage along with your order number.
• Mention your deadline so support can steer you toward a reprint or a refund, whichever fits. Reprints can often be expedited to help you still make your deadline.
• Hold onto the packaging if the damage looks like it happened in transit.