What happens if my printed items arrive with incorrect die-cutting or finishing?

If items arrive with the wrong die-cutting, slits, or other finishing, contact support right away. You can arrange to send the items back for correction, and clear notes help production get it right the second time.

• Report the finishing error to support as soon as you notice it.
• You can ship the affected items back so they can be corrected.
• Leave detailed comments on your order spelling out the exact finishing you need, for example side slits versus angled slits, or the precise die-cut placement.
• Clear instructions ensure the production team applies the correct finishing on the redo.