Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What is 4OVER4's return and reprint policy?
Answer
4OVER4's Return/Reprint Policy covers orders that arrive defective or incorrect. If something is wrong with what you received, the team makes it right with either a full refund or a reprint once the return is verified.
- Contact customer service to report the damaged or incorrect order, within 30 days of delivery, with photos of the issue so the team can review it, and arrange a return.
- Use the prepaid return label the team provides, and ship the order back within 10 days of authorization.
- Return is received and verified once the package arrives back. A full refund requires returning the complete order per the terms of service.
- Refund or reprint is issued after verification: a free reprint or a refund of the purchase amount.
For the complete terms and any conditions, visit the policies page on 4OVER4.
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